Privacy Policy

Privacy Policy

 

AI Teacher Helper (“we”, “our”, or “the App”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, and how it is used when you use our mobile application and related services (“Service”).

By using the App, you agree to this Privacy Policy.

 

1. Purpose of the Application

AI Teacher Helper is an educational application that allows users to create, upload, and solve academic exercises using artificial intelligence assistance.
The AI processes the user’s submitted content only to generate educational responses.

The app is not intended for surveillance, advertising tracking, or selling personal information.

 

2. Information We Collect

Information You Provide

We may collect:

Email address (account or support)

Text you enter (questions, exercises, prompts)

Images you upload for solving exercises

Optional profile information

This content is used only to generate answers requested by you.

Automatically Collected Information

We may collect limited technical data:

Device model

Operating system version

App version

Language settings

Usage activity (features used)

Error logs and diagnostics

We do NOT collect contacts, messages, photos outside the app, microphone recordings, or precise location.

 

3. How We Use Information

We use collected data strictly to:

Provide AI answers and solutions

Improve answer quality

Maintain app stability and security

Prevent abuse or spam

Respond to support requests

Comply with legal obligations

We do NOT sell or rent personal data.

We do NOT use student data for advertising profiling.

 

4. AI Processing and Content Handling

When you submit a question, image, or exercise:

The content is securely sent to our AI processing service

The AI generates an educational response

The content is processed only to fulfill your request

We do not permanently store your educational content unless required for technical functionality (such as history features).

We do not train public AI models using personal identifiable student data.

 

5. Data Sharing

We only share limited data with trusted providers necessary to operate the service:

Secure cloud hosting

AI processing infrastructure

App analytics (performance only)

All providers are contractually required to protect your information.

We never sell personal information to third parties.

 

6. Legal Basis (GDPR – EEA Users)

We process data based on:

Contract performance (provide the service)

Legitimate interest (security & improvement)

Consent (optional features)

Legal compliance

 

7. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

Request access to collected data

Request deletion

Know what categories of data we collect

We do not sell personal information.

Requests can be made using the contact email below.

 

8. Data Retention

We keep data only as long as necessary to:

Operate the app

Provide support

Meet legal requirements

You may request deletion at any time.

 

9. Children and Students

The App is designed for educational use.
Users under 13 should use the app only with parental, teacher, or school supervision.

We do not knowingly collect personal information from children without appropriate authorization.
If detected, the data will be deleted promptly.

 

10. Security

We protect data using:

Encrypted connections (HTTPS)

Secure servers

Restricted access

Monitoring against misuse

No system can be 100% secure, but we follow industry standards.

 

11. Your Rights

You may:

Request access to your data

Request correction

Request deletion

Withdraw consent

Contact us to exercise these rights.

 

12. Changes to This Policy

We may update this policy when features or laws change.
The updated version will always be available inside the app.

 

13. Contact

For privacy questions or deletion requests:

Email: contact@UrbanLayerConsultingLLC.site